Globacom, the leading telecommunications solutions provider, has rolled out “Glo Outsource Pro,” a game-changing business solution designed to empower companies to streamline their non-core operations. This strategic offering enables businesses to delegate tasks such as customer support, finance, IT services, human resources and supply chain management to Globacom, allowing them to focus on their core competencies.
The introduction of “Glo Outsource Pro” aims to enhance efficiency, reduce costs, and elevate customer experiences. This solution leverages Globacom’s expertise, technology, and economies of scale to optimise processes and deliver high-quality results. It caters primarily to large and medium corporate businesses across various sectors including banking, energy, FMCG, manufacturing, and logistics.
Highlighting the benefits, Globacom emphasised that “Glo Outsource Pro” promotes cost-effectiveness, productivity, and technological advancement. It enables organisations to outsource inbound and outbound call centre activities, technical helpdesk support, social media management, data mining, and back-office tasks.
Moreover, the solution facilitates teleprospecting, customer campaigns, collections, and sales initiatives, among other essential functions. By partnering with Globacom’s outsourcing services, businesses can gain a competitive edge, upgrade their technology infrastructure, and drive effectiveness in the marketplace.
With “Glo Outsource Pro,” Globacom reaffirms its commitment to empowering businesses and driving innovation in the telecommunications industry, signalling a significant advancement in the realm of business process outsourcing.