In line with its ambition to take e-commerce in Nigeria to the next level, ensure same day delivery to its teeming customers and accommodate first rate merchants, Konga, Nigeria’s e-commerce giant, is set to roll out two mega warehouses in Abuja and Port Harcourt next month.
The Abuja warehouse which is centrally located and about 78,000 square feet in size will serve the Northern region while that of Port Harcourt which is about 147,000 square feet will function as a major hub for the South/South and South Eastern parts of the country.
While the newly refurbished warehouse in Lagos is expected to serve Lagos and other Western states, new warehousing facilities are also being developed in Owerri, Enugu, Ibadan and Uyo to bring the Konga brand closest to customers and merchants as it plans to roll out same day delivery and relaunch Pay On Delivery in major cities.
Described as the first of its kind on this side of the Atlantic, the warehouses have been certified by global IT warehousing/logistics agencies as best in class in Africa and equipped with state-of-the-art security, automation and Cloud infrastructure.
Both warehouses, highly secure structures and comprehensively insured by a leading insurance company, will provide much-needed and in demand storage spaces for Konga’s growing merchants, enabling these partners who sell on Konga’s platform to stock their goods for instant access and order fulfilment to customers.
In addition, the warehouses will go a long way in helping Konga carry out physical inspection of product quality, achieve same day delivery and meet global standards in e-commerce.
Chief Executive Officer (CEO) Online, Nick Imudia noted that the set-up of the warehouses and upgrading of our technologies some of the many innovative strategies the company is unveiling to uplift standards in the e-commerce sector.
“At Konga, we are passionate about customer satisfaction. With these warehouses in Abuja and Port Harcourt, our customers will enjoy the added luxury of same day delivery of their items irrespective of their locations within the regions. For our merchants, it is also a chance to take advantage of greater storage capacity for their goods and products, allowing them to do larger volumes and grow their business.
“We are constantly working round the clock behind the scenes to set new standards and raise the bar of service excellence in the e-commerce industry. Some of our innovations and world-class strategies are gradually being unveiled and these massive warehousing facilities are one of such innovations. More of them will be unveiled in August and the coming months,” he enthused.
Widely renowned for genuine products, secure payment options and swift delivery, Konga is keen to revolutionize the e-commerce space in Nigeria and beyond – a factor that has seen the new management of the company working hard behind the scenes to leverage its composite structure and fusion of online and offline in ensuring an unprecedented level of world class customer experience, improved standards and growth in the Nigerian and African e-commerce eco-system.