Apple supplier Foxconn has apologised for a “technical error” in its payment systems, a day after its iPhone factory in China was rocked by angry protests.
Videos had showed hundreds of workers marching at the world’s biggest iPhone factory in the city of Zhengzhou, with complaints over Covid restrictions and claims of overdue pay.
Those livestreaming the protests said workers were beaten by police.
One Foxconn worker told the BBC that the situation had since been resolved.
Last month, rising Covid cases saw the factory locked down, prompting some workers to break out and go home. The company then recruited new workers with the promise of generous bonuses.
But one worker said these contracts were changed so they “could not get the subsidy promised”, adding that they were quarantined without food.
On Thursday, Foxconn released a statement saying a “technical error occurred during the onboarding process”, adding that the pay of new recruits was “the same as agreed [in the] official recruitment posters”.
The firm said it was in constant communication with the affected employees about the the pay and bonuses and was doing its best “to actively solve the concerns and reasonable demands of employees”.
A worker also told the BBC on Thursday that he had since received 8,000 yuan ($1,120; £926) and was set to receive another 2,000 yuan. He added that there were no more protesters and that he and his colleagues would return to the Foxconn factory.
The Zhengzhou plant employs more than 200,000 people, making Apple devices including the iPhone 14 Pro and Pro Max.
Separately on Thursday, authorities ordered the city to go into lockdown, saying people would not be able to leave the area unless they had a negative Covid test – affecting more than six million people in the city. (BBC)