Press release

How Nigerian businesses can benefit from MTN Smart Survey

by Editor2
87 views 1 minutes read

 

The week started with an impactful forum for business in Nigeria.
MTN Nigeria Executives with some guests at the launch

Before the gist, how cool is it to read the mind of your customers?

On Monday, December 10, 2018, MTN Nigeria launched a business solution  – ‘MTN Smart Survey’ – to help business owners understand exactly what their customers want and how to serve them better.
Some great people were in attendance: GM, Customer Experience, MTN Nigeria , Kolawole Opeyemi; GM, Enterprise Marketing, MTN Nigeria , Onyinye Ikenna-Emeka and GM, Customer Enablement, MTN Nigeria, Ladipo Nylander.
MTN Nigeria has remained committed to making customers’ lives brighter and so guests at the launch enjoyed pure insight on how to serve their customers better and how to effectively use the survey tool to gain customer insight in order to drive better business efficiency.
There were also lovely giveaways at the launch.
The service offers survey delivery through the USSD channel to MTN subscribers that have been profiled based on specific attributes, such as age, gender, location, etc.
The sweet part is the tool has also been designed in a way that rewards customers with N100 MTN airtime upon completion of questions administered through the survey.
Guests in attendance from different business sectors in Nigeria were opportune to test the survey platform beforehand to know how this business tool can interest their customers and business at large.
The ICT company continues to seek ways to contribute to the Nigerian economy by extending its partnership capabilities to brighten the lives of small business owners within the country.

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