A former member of the Edo State House of Assembly and aspirant seeking Egor/Ikpoba Okha House of Representatives ticket, Mr. Crosby Eribo, has threatened legal action against Arik Air Limited over what he described as โshabby treatmentโ meted to him by the airline.
Eribo in a legal letter of instruction through his solicitors , Douglas Ogbankwa which was made available to Journalists in Benin City, alleged that the airline had failed to comply with Nigeria Civil Aviation Authority (NCAA) instructions to passengers in a situation where flights are cancelled.
The complainant alleged that he had checked in to board an Arik Air Flight No: W3420 from Abuja to Benin on the 15/5/22 which was later delayed and cancelled without any appropriate notification causing him loss in revenue and business.
In the letter of suit addressed to the Managing Director of the Airline reads, โWe act as Solicitors to Hon. Crosby Eribo (J.P), (hereinafter referred to as โOur Clientโ. We write this Letter on his behalf. Our client has briefed us as follows;
โThat our client was bid to board Arik Air flight W3420, from Abuja to Benin on the 15th of May, 2022 and the same was delayed and cancelled and shifted to the 16th of May 2022, at about 07: 00 hours, without the observance of the requisite remedial protocol to customers, including our Client.
โThat our client was checked into the flight in seat 15C, the flight was delayed by your airline for four (4) hours without any form of refreshments as provided for by the Nigeria Civil Aviation Authority (NCAA) regulations.
โThat you cancelled the said flight without Notice and you failed, refused and/or neglected to giveย our client the compulsory accommodationย or offer an immediate refund, as provided for by the NCAA regulations, for which we haveย the firm instructions of our client to take the appropriate legal action should you not take advantage of the window provided by you, to pay our clientย damages of N5 million for our clientโs loss ofย revenue and business, due to your unconscionable cancellation of our clientโs flight.
โThat together with making refunds of theย expenditure incurred by our client based on your negligence, as well as youย renderingย a written apology to our client and an undertaking in writing to abide by the NCAA Regulations on this issue. Let wise counsel prevailโ. (ThisDay)