The chief executive of Swedish telecom company Ericsson on Monday warned Europe’s industry structure is likely unsustainable, calling for consolidation across the region to boost competitiveness. The comments come shortly after the company, which is one of the world’s biggest…
Subscribers tackle telcos over poor customer service (Punch)
Millions of Nigerians are experiencing a long period of hold on calls placed to customer call centres of telecommunications companies. This is because the call centres prioritise calls from high-net worth individuals regarded as platinum customers, investigations have revealed. It…
